Frecuently Asked Questions

At what time is the check-in and check-out?
Check-in: Guaranteed from 11:00 am to availability from 8:00 am. Check-out: 12:00 a.m
Can I leave the room late?
On request.
Can I choose the type of bed in my room? (Large bed – two beds)
Subject to availability.
Do the rooms have a balcony or terrace?
All have a balcony or terrace.
Are there non-smoking rooms?
How many floors does the building have? Is there a lift?
4. Yes
Is there air conditioning in the rooms? Does it work all year?
No. Although we have central heating.
Is your hotel adapted for the disabled?
No specific but we have practice rooms to accommodate these customers.
Can you keep my luggage when I leave the room?
Where Can I park my car in a safe place? What does it cost?
Public parking 10% discount on the Plaza of Spain and the Plaza Mayor.
Do you have an Internet or e-mail terminal for guests?
Wi-Fi access throughout the hotel. We do not have computers.
Do you have high speed internet in the room for my laptop? Is it wireless (wireless)?
Does the hotel have romantic rooms?
Yes, Call and specify what you want.
What languages are spoken in Reception?
English, French and Castilian.